Emergency towing

What to do in an emergency / Towing / Emergency towing

Rear

If towing is necessary, we recommend you to have it done by an authorized Kia dealer or a commercial tow truck service.

If towing service is not available in an emergency, your vehicle may be temporarily towed using a cable or chain secured to the emergency towing hook under the front (or rear) of the vehicle. Use extreme caution when towing the vehicle. A driver must be in the vehicle to steer it and operate the brakes.

Towing in this manner may be done only on hard-surfaced roads for a short distance and at low speeds. Also, the wheels, axles, power train, steering and brakes must all be in good condition.

• Do not use the tow hooks to pull a vehicle out of mud, sand or other conditions from which the vehicle cannot be driven out under its own power.
• Avoid towing a vehicle heavier than the vehicle doing the towing.
• The drivers of both vehicles should communicate with each other frequently.
• Attach a towing strap to the tow hook.
• Using a portion of the vehicle other than the tow hooks for towing may damage the body of your vehicle.
• Only use a cable or chain specifically intended for use in towing vehicles. Securely fasten the cable or chain to the towing hook provided.
• Before emergency towing, check that the hook is not broken or damaged.
• Fasten the towing cable or chain securely to the hook.
• Do not jerk the hook. Apply it steadily and with even force.
• To avoid damaging the hook, do not pull from the side or at a vertical angle. Always pull straight ahead.